Effective Date: [10 Jun 2026]
At The Arbours, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you provide through our website, social media platforms, lead generation forms, and other communication channels.
1. Information We Collect
When you submit an inquiry, request a consultation, or contact us, we may collect the following information:
- Full Name
- Phone Number
- Email Address
- Property Address / Location
- Property Type
- Space Type (Terrace, Balcony, Garden, etc.)
- Service Requirements
- Project Timeline
- Any other information voluntarily provided by you
We may also collect certain technical information such as:
- IP Address
- Browser Type
- Device Information
- Website Usage Data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and requests
- Schedule site inspections and consultations
- Provide landscaping, gardening, and maintenance service quotations
- Communicate project updates and service information
- Improve our services and customer experience
- Send promotional offers, updates, and marketing communications (where permitted)
3. Sharing of Information
The Arbours does not sell, rent, or trade your personal information to third parties.
We may share your information with:
- Authorized employees and service providers involved in delivering our services
- Technology providers supporting our website, CRM, or communication systems
- Government authorities or legal entities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Marketing Communications
By submitting your information through our website or lead forms, you consent to receiving communications from The Arbours regarding:
- Service inquiries
- Quotations and consultations
- Promotional offers
- Company updates
You may opt out of marketing communications at any time by contacting us directly.
6. Cookies and Analytics
Our website may use cookies and analytics tools to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
- Measure marketing campaign effectiveness
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Third-Party Platforms
Our advertisements and lead generation campaigns may be conducted through third-party platforms such as:
Information submitted through these platforms is also subject to their respective privacy policies.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your personal information where legally permitted
To exercise these rights, please contact us using the details below.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
The Arbours
📞 +91 82889 11123
🌐 Website: www.beige-turtle-660500.hostingersite.com
📧 Email: psc@beige-turtle-660500.hostingersite.com
10. Updates to This Privacy Policy
The Arbours reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
By using our website, submitting a lead form, or requesting our services, you acknowledge and agree to the terms of this Privacy Policy.